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Kakshaa

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Refund Policy - KAKSHAA

For web/ android app subscriptions

Because all subscriptions begin with free trials, you can't get a refund for a payment made on a subscription after the free trial ends.

If you don't want to pay for a subscription anymore, you can cancel the subscription. There are no partial refunds for subscriptions, so you'll need to cancel before your next payment date.

For offline storage devices ordered on our website

Because all purchases of offline storage devices begin with opportunity to view a free demo on our website, refunds with regard to offline storage devices purchased from our website will be made ONLY if the external storage device is physically damaged during courier/transport. Damaged devices will only be refunded if returned unopened and in the same state it was sent to the client.

We request you not to accept any product package that seems to be tampered with, opened or damaged at the time of delivery. The products must be returned in the same condition / unopened as delivered by Runira Educational and allied services Pvt. Ltd.. Any products returned showing signs of any use or damage in any manner shall not be accepted for return.

All requests for return of offline storage device ordered from our website have to be placed within 7 days from the date of delivery. Please note that no refunds shall be claimed or will be entertained post 7 days from the date of delivery.

Shipping and delivery Policy (Applicable only to offline storage devices ordered from our website)

  • Runira Educational and allied services Pvt. Ltd. is not liable for any delay in delivery by the courier company/ postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
  • You have to specify the address to which the shipment has to be made at the time of purchase. All product(s) shall be delivered directly to the address as specified at the point of ordering and you cannot, under no circumstances whatsoever, change the address after the order is processed. Any inconsistencies in name or address will result in non-delivery of the product(s).
  • For return of product(s) damaged at the time of delivery, the shipping charges shall be borne by Runira Educational and allied services Pvt. Ltd.However, for return any of the product(s) for any other reasons, it shall be the responsibility of the registered User to arrange for the return of such cancelled product(s) and the shipping charges shall be borne by such User.
  • We request you not to accept any product package that seems to be tampered with, opened or damaged at the time of delivery. The products must be returned in the same condition / unopened as delivered by Runira Educational and allied services Pvt. Ltd.. Any products returned showing signs of any use or damage in any manner shall not be accepted for return.
  • While we shall strive to ship all items in your order together, this may not always be possible due to nature of product, or availability.
  • Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations
  • For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 5 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
  • If you'd like to make a purchase and have it shipped internationally, please contact our customer support at 09825082483 or send us an email at support@Kakshaa.in. Be sure to include a list of the products you'd like to purchase, your shipping address, phone number, and the email address to which we should send an invoice. A member of our Customer Service team will contact you to make all the arrangements.